After-sale Service

We guarantee all our products will be shipped out free of defects, damages and shall include all necessary parts;We offer 1-year warranty for all our items (main machine only). 3-month warranty for spare parts, do not include consumable/ disposable parts, like replacement bulbs, any glass pieces, filters and vacuum tubes;Damages caused by water, tampering, mishandling, abuse, or misuse of the appliance is not included in;For all products, the warranty is valid for one year. The warranty is effective once the machine is delivered from our warehouse;We refuse returning the goods without any quality defects. Like changing mind or don't like the items after receiving the goods;Please contact us within 7 days and return the parcel within 30 days. If this item is in your possession more than 7 days, it is considered to be used and we will not issue you a refund or replacement. Please pack the item well and MUST provide us tracking number, specific reason for the returning.

Feedback

After your collection, we’d appreciate if you can take a few moments to leave us feedback;Your satisfaction is our No.1 priority. We value your feedback to enable us to improve services to you. We strive to make every sale safe, fast, and worthy of your 5-star ratings.Please CONTACT US before leaving any neutral, negative feedback or opening dispute. We understand your concerns, we will do our best to help you out.If there is any problem with your order, please do not hesitate to contact us, we’ll be here all the time to be of an assistance.

Payment

We accept Alipay, PayPal, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.Payment must be made within 3 days of order.If you can't checkout immediately after order submitting, please wait for a few minutes and retry.For distributors, we offer special discount. Please contact me if you have any interests in reselling our machines.