Shipping policy

We have 3 and 5 working days handling time before our products are shipped out. Our team tries it's best to ship out your purchases within 24 hours or next day. If the purchase falls on a Saturday after 11am, we will most likely ship the product out on Monday.

Our team does not control the delivery timeframe. We cannot control any delays caused by the USPS, UPS, Fedex, or DHL If you have any questions, email us at info@misconiusainc.com.

Our products are usually shipped out in 24-48 Hours. Our products take 10-20 business days for delivery.

OUR GUARANTEE

We guarantee that the products will be shipped out directly by our company and suppliers to reach our clients in its original condition! Quality Assurance ensures that all packages shipped at our expense are packaged securely (customers should not pay for insurance). In case it is damaged or fails to comply with the package, we will have full responsibility and compensate you with a full refund or new delivery and your tracking number be sent in order to monitor the shipping online.

We are fully insured and bonded. You can trust that your items will arrive within the specified business days after confirmation. Dealing with us means dealing with the right company. If you’re concerned about receiving your order or any payment issues, rest assured that requesting payment without shipping the product is strictly prohibited by the government and by us to prevent fraud.

Our Return Policy

If you still need to return a product we understand, here are the details:

You can return the backdrops up to 7 days from the date of purchase.

You are responsible for the return shipping fees.

We need the tracking number to process the return.

Products must be in new and unused condition

Products with a Custom Logo are not returnable.

You will receive a full product refund, not including shipping. Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.

Any shipping problems—for example, missing or incorrect items—must be reported within 72 hours of receiving your package. If you have any questions, email us at info@misconiusainc.com.